Last updated: September 17, 2026
PlannerSuites offers a 30-day free trial with no credit card required. You won't be charged anything until you actively subscribe, so there's nothing to refund during the trial — you can simply stop using the Service at any time before subscribing.
Once you subscribe, PlannerSuites is billed monthly in advance. Payments are processed by Paddle.com, our reseller and merchant of record, who also handles refund requests.
If you're not satisfied with your subscription, contact us within 14 days of being charged at info@plannersuites.com, and we'll review your request. Refunds are considered on a case-by-case basis — for example, if you were charged in error, charged after canceling, or experienced a significant service issue.
You can cancel your subscription at any time from your account settings. Canceling stops future billing; it does not automatically refund the current billing period. You'll keep access to the Service until the end of the period you already paid for.
Approved refunds are processed by Paddle back to your original payment method. Processing times depend on your bank or card provider and are outside PlannerSuites' control.
Questions about this policy, or refund requests, can be sent to info@plannersuites.com.